The Manitowoc Company, Inc., headquartered in the United States, owns and operates its Web site at (“Web site”). Manitowoc respects the privacy of those persons who visit our Web site. To protect your privacy, we have created this Global Online Privacy Policy (“Privacy Policy”) which describes the types of information we collect when you visit our Web site and how we protect and use that information.

By accessing and using our Web site, you agree to accept the terms of this Privacy Policy.

1. What kind of information do we collect?

We collect two types of information when you access our Web site — personally identifiable information and automatic information (collectively “Information”)

Personally Identifiable Information : If you choose to register with our Web site, we may request from you certain personally identifiable information such as your name, e-mail address, postal address, telephone number and product information. In addition, you may receive from us an optional pop-up survey requesting your experience and personal views regarding our Web site, products and services. We may also detail your activity and personal preferences when visiting our Web site (see „Cookies“, below).

Automatic Information. We also collect automatic information, which is electronic information we receive when you visit our Web site, such as your IP address, the type of computer you use and the web browsers you have used to reach our site. If we associate automatic information with Personally Identifiable Information, we will treat that consolidated information as Personally Identifiable Information.

2. How we use the Information we collect from you? 

We use the Information we collect from you in the following ways:

  • to provide the information and services you request from us when using our Web site, such as downloads, specification information and promotions
  • to respond to your customer service requests
  • to operate our Web site, and to perform internal research to improve our Web site, our products and services
  • to send you newsletters, magazine subscriptions, marketing information, products, services and offers requested by you
  • to send administrative e-mails (for example, if you forget your password)
  • to monitor our Web site in order to detect and prevent a security breach of our Server or Web site
  • for internal purposes for analyzing our business.

3. Do we share your Information? 

We do not share or sell your Information to third-parties which have no affiliation to our Company.

We may share (but will not sell) your Information with our affiliated companies, vendors or consultants (“Affiliates”) who work directly with us in order to provide you with information and services you request. Those Affiliates are not permitted to use your Information for any purpose other than to assist us in providing you with information and services you request or for the Company’s internal use.

4. Cookies 

Our Web site contains electronic “cookies”. A “cookie” is a small text file that a Website sends to your computer when you visit that Web site to record your online activity. We may use cookies on our Web site to help personalize your visits to our Web site, improve your experience when using our Web site and to record your online activity. Cookies will not damage your computer files. You may disable cookies by adjusting your browser settings. If you disable cookies, you may not have access to certain areas of our Web site.

5. Security 

We take commercially reasonable steps to protect and secure your Personally Identifiable Information. We have developed procedures to reduce the risk of unauthorized access to our servers to protect your Personally Identifiable Information. However, no Internet data transmission is ever completely secure and we cannot guarantee that we will eliminate all risk of misuse of your personal information by intruders or persons who intercept that transmission before it reaches our Web site.

6. Unsubscribing from our Web site 

You may “unsubscribe” from our Web site by sending an e-mail to our Webmaster at

7. Children 

We do not intentionally solicit Personally Identifiable Information from children under the age of 13. If you are under the age of 13, you may only utilize our site with the assistance and consent of a parent or guardian.

8. Links 

This Web site contains links to other Manitowoc sites which contain their own privacy policies, due to the nature of their businesses. In addition, this Web site contains links to certain sites not operated by Manitowoc. Those sites are likely to have privacy policies which differ from the privacy policy of Manitowoc. Those links are provided as a convenience, but Manitowoc does not endorse those sites and is not responsible for the content or privacy practices of those sites.

9. Governing Law; Disputes

This Agreement shall be governed by the laws of the State of Wisconsin, United States of America, without regard to any conflicts of law rules or principles which would require the laws of any other jurisdiction except the State of Wisconsin, United States of America to apply to this Agreement.

10. Changes to the Privacy Policy

Manitowoc reserves the right to update the terms of this Privacy Policy at any time.

11. Questions? 

Please contact us with any questions you may have about this Privacy Policy or our privacy practices, at .

Special Notice to California Residents

On an annual basis, California residents have the right to receive information about third parties with whom we share your Personally Identifiable Information, if any, for marketing purposes during the previous calendar year, and a description of the categories of Personally Identifiable Information we have shared. To make a request for this information, please send an e-mail to our Webmaster at . We will respond to your request within thirty days of receipt.

Version 1.0 2/2009